Everything for a carefree stay
Concierge, transfer, laundry, gifts and other services — so that every guest feels at home, or even better.
Concierge 24/7
Assistance with any question: restaurant reservations, taxi, excursions
Transfer
Pickup and drop-off at Almaty airport and across Kazakhstan cities
Laundry & Dry Cleaning
Washing, cleaning and ironing — ready within 24 hours
Front Desk Safe
Secure storage of valuables and documents
Free Wi-Fi
High-speed internet in all areas of the hotel
Valet Parking + EV charging
Secure parking and electric vehicle charging stations
Luggage storage
Luggage storage before check-in and after check-out, free of charge
Guest welcome gifts
Fruits, champagne, flowers for arrival or celebration
Need help with services?
Our concierge is available 24/7. We'll advise, help you book and accommodate any special requests.